Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility
To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging. You'll also need proof of purchase.
How to Start a Return
Contact us at contact@repentclub.com to request a return. Once accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.
Non-Returnable Items
We do not accept returns on sale items or gift cards.
Exchanges
The fastest way to get what you want is to return the item and once the return is accepted, make a separate purchase for the new item.
Refunds
Once we receive and inspect your return, we'll notify you if the refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at contact@repentclub.com.